Cookie Policy
Last updated: January 14, 2025
1. What Are Cookies
Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.
We use cookies and similar tracking technologies to enhance your experience on our platform and to understand how our Service is used.
2. Types of Cookies We Use
2.1 Necessary Cookies
These cookies are essential for the operation of our Service. They enable basic functions like authentication, session management, and security. Without these cookies, the Service cannot function properly.
Examples:
- Authentication cookies (Clerk)
- Session management cookies
- Security cookies (CSRF protection)
Consent: Not required (essential for service operation)
2.2 Preference Cookies
These cookies allow us to remember your preferences and settings, such as language preferences, theme settings, and dashboard customizations.
Consent: Required
Duration: Up to 1 year
2.3 Analytics Cookies
These cookies help us understand how visitors interact with our Service by collecting information about pages visited, features used, and errors encountered.
Third-party analytics providers:
- Usage analytics for feature optimization
- Error tracking and reporting
- Performance monitoring
Consent: Required
Duration: Up to 24 months
2.4 Marketing Cookies
These cookies may be used to track visitors across websites to display relevant advertisements. We currently do not use marketing cookies, but may introduce them in the future with appropriate consent mechanisms.
Consent: Required (if implemented)
3. Third-Party Cookies
Some cookies on our Service are placed by third-party services we use. These include:
- Clerk: Authentication and user management
- Vercel: Hosting and performance optimization
Each third-party service has its own privacy and cookie policy. We recommend reviewing their policies for more information about how they use cookies.
4. Managing Cookies
4.1 Browser Settings
Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. Common options include:
- Block all cookies
- Block third-party cookies only
- Clear cookies when you close your browser
- Accept all cookies
4.2 Impact of Disabling Cookies
Please note that disabling certain cookies may affect the functionality of our Service:
- Necessary cookies: Disabling these will prevent you from using the Service
- Preference cookies: Your settings and preferences will not be remembered
- Analytics cookies: We won't be able to improve the Service based on usage patterns
4.3 Browser-Specific Instructions
For instructions on managing cookies in specific browsers:
5. PDPA Compliance
In accordance with the Singapore Personal Data Protection Act (PDPA), we obtain your consent before placing non-essential cookies on your device. You can withdraw your consent at any time by adjusting your browser settings or contacting us.
For more information about how we protect your personal data, please see our Privacy Policy.
6. Changes to This Policy
We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
7. Contact Us
If you have any questions about our use of cookies, please contact us:
Email: hello@factarize.com
Company: Factarize Pte Ltd
Country: Singapore