Cookie Policy

Last updated: September 25, 2026

1. What Are Cookies

Cookies are small text files that are placed on your device when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners.

We use cookies and similar tracking technologies to enhance your experience on our platform and to understand how our Service is used.

2. Types of Cookies We Use

2.1 Necessary Cookies

These cookies are essential for the operation of our Service. They enable basic functions like authentication, session management, and security. Without these cookies, the Service cannot function properly.

Examples:

  • Authentication cookies (Clerk)
  • Session management cookies
  • Security cookies (CSRF protection)

Consent: Not required (essential for service operation)

2.2 Preference Cookies

The application uses browser local storage for supported interface preferences and notification state. Campaign source parameters may be stored in session storage while you navigate to the contact form. No advertising identifier is created for this purpose.

Controls: Clear or block site storage through your browser. There is currently no in-app cookie preference center.

Duration: Campaign source data lasts for the browser tab session; local preferences remain until cleared or replaced.

2.3 Diagnostics and Monitoring

Sentry collects error diagnostics and sampled performance information when enabled in the deployed application. Sampled session replays mask text and input values and block media. Request bodies and credentials are filtered from diagnostic events.

Diagnostic features:

  • Masked session replay for debugging
  • Error tracking and reporting
  • Performance monitoring

Controls: The current application has no monitoring-consent toggle. Contact us with questions about diagnostic data.

Retention: Provider retention depends on the configured service plan; the application does not enforce a 24-month expiry.

2.4 Marketing Cookies

These cookies may be used to track visitors across websites to display relevant advertisements. We currently do not use marketing cookies, but may introduce them in the future with appropriate consent mechanisms.

Consent: Required (if implemented)

3. Third-Party Cookies

Some cookies on our Service are placed by third-party services we use. These include:

  • Clerk: Authentication and user management
  • Vercel: Hosting and performance optimization

Each third-party service has its own privacy and cookie policy. We recommend reviewing their policies for more information about how they use cookies.

4. Managing Cookies

4.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically find these settings in the "Options" or "Preferences" menu of your browser. Common options include:

  • Block all cookies
  • Block third-party cookies only
  • Clear cookies when you close your browser
  • Accept all cookies

4.2 Impact of Disabling Cookies

Please note that disabling certain cookies may affect the functionality of our Service:

  • Necessary cookies: Disabling these will prevent you from using the Service
  • Preference cookies: Your settings and preferences will not be remembered
  • Analytics cookies: We won't be able to improve the Service based on usage patterns

4.3 Browser-Specific Instructions

For instructions on managing cookies in specific browsers:

5. Questions About Your Data

Contact hello@factarize.com to ask about stored information or request access, correction or deletion. Browser cookie controls affect authentication and local storage; they do not delete information already held by the application or its service providers.

For more information about how we protect your personal data, please see our Privacy Policy.

6. Changes to This Policy

We may update this Cookie Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

7. Contact Us

If you have any questions about our use of cookies, please contact us:

Email: hello@factarize.com

Company: Factarize Pte Ltd

Country: Singapore